How can you reduce the risk of counterfeit?

The best way to avoid counterfeit medicines is to use a secure and traceable supply chain. This is best achieved by minimising the handling of the product from the manufacturer to you.

That is why our relationships with manufacturers are so important. In some countries, in order to comply with regulatory requirements we have to ship to a local wholesaler rather than straight to you. When that happens we rely on a network of pre-approved wholesalers who meet the standards of the local regulatory agency, which means you don’t have to worry about finding one in your country.

The other thing to think about is the origin of the product pack you are buying. There can be differences in terms of cost and quality and it is important to understand how specific product storage conditions are managed during storage and transport. We will always try to offer you options, so you can choose the appropriate pack for your patient. And you can read about our quality standards elsewhere on this website.

Read more about our approach to Quality, both internally and across our supply chain.

Explore our popular questions about unlicensed medicines.